our values

We pride ourselves on being a customer-oriented service business. Our customers will return to us because of the service they receive and the experience they have in dealing with us;

• Our customer’s problem is our problem – and we will go out of our way to resolve the issue and to ensure that the product or service sold by us surpasses the expectations we originally outlined;

• We are just as concerned about our customer after the sale as we are before the sale is made;

• Our suppliers and business partners are respected by us and we at no time compromise their rights and property. Where a disagreement occurs we will endeavour to settle the disagreement amicably; and

• Our people are our major asset: as such we encourage and respect a balance to be given in time given to family, friends and interests outside work.

These core values also form part of our staff employment contract.