We recommend a piece of paper and a pencil.

case studies

When our client approach us with an issue, we look at the problem with a different pair of glasses on - we take off our IT glasses and wear our business glasses. Sometimes the solution is not IT related at all, and can be better dealt with by a business process change. Other times, we analyse the situation and develop and suitable solution incorporating IT. Below are our recent IT solutions.

MITIGATING RISKS - THE DRP WAY

THE PROBLEM: If disaster strikes, what do we do?
INDUSTRY: Finance
THE SOLUTION: Prodigi spent time analysing the IT system and network to find areas of potential failure, likelihood of failure and build models around the findings. Our client is heavily reliant on their server - email, data, faxes in, and their CRM database. In their line of business, being 'down' for at any period of time over one hour is mission-critical. Upon analysis of their IT, we found two risks with high consequences(among several dozen other low risks). Prodigi developed a Disaster Recovery Plan and advised of a new IT solution in which they can be up and running in another site (for all staff) or remotely using a few laptops (for key staff) almost immediately.

EMAIL ABSOLUTELY EVERYWHERE

THE PROBLEM: Client needs email where-ever they go
INDUSTRY: Manufacturing
THE SOLUTION: Our client was using a standard POP3 email system and had also grown in staff numbers and locations. Prodigi analysed their needs which now included staff on the road, and their CEO travelling around the globe. Prodigi recommended a Hosted Exchange environment in which all staff can access their email via a computer, their Smartphone and also via a website if they have no mobile access. All emails are synchronised and all staff can also see each others calendars. Group communication has been vastly improved and efficiency within the business has broken new heights.

MORE ENQUIRIES PLEASE!

THE PROBLEM: Lack of solid leads and take-up of offering
INDUSTRY: Travel and Tourism
THE SOLUTION: A holiday park on NSW's South Coast asked Prodigi to provide a solution for gaining more enquires for their waterfront cabin accommodation. Upon investigation and analysis, Prodigi found that the business had a good web design and solid platform, but lacked refined and targeted marketing. Through the use of search keyword analysis, referral origins, competition keywords and rankings, Prodigi developed a new strategy in order to improve search engine rankings, and inclusion on mainstream websites. The results speak for themselves.

USER SCENARIOS FOR DATABASES

THE PROBLEM: Our database developers don't understand our what we want.
INDUSTRY: Finance
THE SOLUTION: Prodigi began by establishing the end-point - that is, the main business objectives and outcomes that the new database absolutely MUST deliver. We then established the benefits to the business that a new database must deliver and how we can measure and report on those. This key task allowed us to develop defined reporting system and hence much of the administration aspect of the database. We then detailed the core dataset and information required by the database, which then allowed us to build and document a very detailed set of user scenarios outlining step-by=step the process in which suers enter and process data, plus the behind the scenes processing the database must accomplish. By looking at the end first, Prodigi made the rest and delivered to the database programmers a detailed specification and use-case scenario document from which to build the database.